Privacy Policy

We collect information you submit through our website forms, including your name, company name, email address, phone number, country, product interest, quantity requirements, and message details.

We may also collect basic technical information such as browser type, device information, pages visited, and website usage data to improve site performance, security, and user experience.

We use submitted information to respond to enquiries, prepare quotations, share product information, process catalogue access requests, and support business communication with buyers, distributors, and partners.

Website usage information may be used for analytics, security monitoring, spam prevention, and improving the content and functionality of the Triotex website.

We do not sell personal information. Information may be shared with internal teams, service providers, hosting partners, email providers, analytics tools, or business systems where required to respond to your enquiry or operate the website.

We may disclose information if required by law, regulation, legal process, or to protect the rights, safety, and security of Triotex, our customers, or our website.

The website may use cookies and third-party tools for analytics, live chat, embedded content, security, and website functionality. These tools may process limited technical and usage information according to their own privacy practices.

You can control cookies through your browser settings. Some website features may not work correctly if cookies are disabled.

We take reasonable steps to protect information submitted through the website. No online transmission or storage system can be guaranteed as completely secure.

We retain enquiry and communication records for as long as needed for business, legal, accounting, support, and operational purposes.

You may contact us to request access, correction, or deletion of your personal information, subject to applicable legal and business record requirements.

You may also ask us to stop sending marketing or follow-up communication where applicable.